It's amazing how something that everyone says is extremely important in the world of employment continues to be an issue for these same groups. We're focusing on communication once again, but getting some fresh angles and perspective on why communication fails exactly. Dianna Booher joins Tim Muma to giver here experienced thoughts on this subject. Dianna is an internationally-recognized business communication expert and the author of more than 40 books, including "What More Can I Say? Why Communication Fails and What to Do About It."