WHO WE ARE

At Hallmark our Information Technology (IT) division is vital to helping Hallmark win in the marketplace. We play a leadership role in identifying, developing, and managing technology and process solutions; we pro-actively partner with business areas to develop new capabilities, build reliable solutions, and efficiently manage the corporation's investment in technology and end-to-end processes. The Global team in Hallmark Technology supports our core Global Greetings business with Technology solutions to drive efficiency and ease of use for our business partners. We are a fast paced, agile team with a great team culture! Our vision is to deliver a user experience that provides access, tools, & resources to run an effective & profitable business.

WHAT YOUR ROLE ENTAILS AND HOW YOU'LL CONTRIBUTE

The IT Delivery Specialist will help lead/manage scrum teams responsible for the delivery of technical solutions within Hallmark's SAP landscape, with a particular emphasis on the Finance and Sales & Distribution functional areas. Technical solutions implemented will range from adding new capabilities to break/fix resolution.

Essential Duties and Accountabilities:

• Facilitate Agile Process: Ensure the smooth running of Agile processes and ceremonies that includes leading team stand-ups, sprint planning, retrospectives, and sprint reviews.
• Delivery Coordination: Work in a collaborative fashion across various cross functional teams including product owners, IT Service Support teams, product teams and key stakeholders to understand requirements and dependencies, prioritize tasks and align project resources to positively influence delivery outcomes.
• Risk Management & Issue Resolution: Identify potential risks and dependencies that might impact project delivery. The ability to proactively address issues and mitigate risks before they become roadblocks is critical to keeping projects on track.
• Continuous Improvement: By championing and leveraging Agile principles, this will continue to foster a culture of continuous improvement, enabling Hallmark Technology to swiftly respond to market demands, deliver value to customers iteratively, and maintain a competitive edge in the fast-paced tech landscape.
  
  
  

BASIC QUALIFICATIONS

• At least 3 years of experience in a technology, engineering, or related role within a fast-paced environment
• At least 1 year experience collaborating with and leading a team and/or project
• Experience leading scrum team standups
• Experience in Agile methodologies (Scrum, Kanban, etc.) and tools (Jira, ADO, Trello, etc.) to manage projects effectively
  
  

PREFERRED QUALIFICATIONS

• Agile certifications such as Certified ScrumMaster (CSM), Agile Certified Practitioner (PMI-ACP), or similar credentials are a plus.
• Member of an agile team that has delivered successful products to business or consumers.
• Strong negotiation and influencing skills
• Excellent verbal and written communication skills
• Knowledge of Kanban and Lean principles
• SAFe knowledge/experience

ADDITIONAL DETAILS

• This position is primarily remote, with travel to HQ in Kansas City, MO occasionally.
  

Now's your chance to embrace a future with Hallmark-just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields.Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK - Because Connecting With Each Other Has Never Been More Important

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That's why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here.

Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark's second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!

When you join Hallmark, we will go out of our way to make you feel like part of the team. In the day-to-day, we'll make the best use of the skills and talents you already have. We'll also give you leadership opportunities and show you multiple potential pathways to future success.

Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We're seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives-like yours.