Conduct independent model validation, including evaluating model conceptual soundness and developmental evidence, assessing key model assumptions and data quality, checking model's accuracy, demonstrating model is robust and stable, evaluating the model's behavior over a range of input values, identifying potential model limitations, key model risks and mitigations, asses

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Representative for the Small Business Banking organization in implementation and driving of strategic revenue generating initiatives across the organization Serve as the lead driver and representative for Small Business Banking across the various revenue generating programs which are owned by other areas of the bank including merchant card, treasury, and future platforms

Sales Meet or exceed assigned individual sales/revenue goals. Participate in client calls with TM Sales Officer including in person calls. Identify sales opportunities through needs based assessment, campaigns, prospecting, reviewing account analysis statements and marketing lists to meet or exceed sales goals. Use information to prepare and execute sales plan with TMSO.

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Banking Center and Retail Department Support Take and accurately track banking center and retail department calls. Provide appropriate assistance, resolution and/or escalation based on policy and procedure. Provide problem solving and solutions for customer related issues in accordance with policy and procedure. Perform initial troubleshooting and escalation of calls rela

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Cyber Incident Coordination Facilitates and coordinates the cybersecurity response, with direction from the Principal Cyber Incident Coordinator, across people, processes, and technology to reduce the impact of and the recovery time for cyber incidents. Assists with efforts for the integration of cyber incident response activities with the broader organization's incident

Fiduciary Income Tax Responsibilities Review completed outside preparers tax returns for accuracy prior to filing. Review IRS and State notices for accuracy and proper handling; prepare responses and submit timely. Process balance due payments on fiscal year returns. Review tax refunds for accuracy and resolve any tax related issues. Produce and review 1099s for accuracy.