Answering telephone inquiries and assisting clients Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product Using diagnostic tools to identify issues and evaluating the available information. Fixing defective or broken products or ordering the necessary parts to replace faulty or worn out parts

We visit with homeowners in targeted neighborhoods in the Greater KC Metropolitan area, in person, to develop trust, credibility, and rapport. We provide an opportunity for homeowners to receive a no cost, in home consultation from our best in the nation Design Consultant team, who will provide guaranteed pricing for a full year. Experience in sales/marketing/customer ser

PURPOSE The Customer Care Representative role will focus on providing customer service for delivery partners/customers. Analyze customer information, identify, and recommend action. Process order/requests. PRIMARY RESPONSIBLITIES Responds to customer (homeowner)/delivery partner requests/inquiries. Processes complex orders/requests, with 100% accuracy from intake to filin